Privacy Policy

Privacy Policy – Kookooli Guest House

At Kookooli Guest House, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly, in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Greek Law 4624/2019.

1. Who We Are

Kookooli Guest House

Kassaveti St. Zagora – Mt. Pelion

Email: info@kookooli.gr
Phone: +30 693 6904 370
Data Controller: kookooli.gr


2. What Personal Data We Collect

We may collect and process the following types of personal data:

  • Full name

  • Email address

  • Phone number

  • Country of residence

  • Booking details (dates of stay, number of guests, special requests)

  • Payment details (processed securely through third-party providers)

  • IP address and device/browser data (if you visit our website)


3. How We Use Your Data

We use your personal data only for:

  • Managing bookings and reservations

  • Communicating with you before and during your stay

  • Responding to inquiries or special requests

  • Improving our services and website experience

  • Fulfilling legal obligations (e.g. tax reporting, local tourism regulations)

We do not use your data for automated decision-making or profiling.


4. Legal Basis for Processing

Your personal data is processed lawfully based on:

  • Contractual necessity (for managing bookings)

  • Legitimate interest (responding to inquiries, improving services)

  • Legal obligation (compliance with tax/tourism laws)

  • Consent (for optional communications or newsletters)


5. How We Store and Protect Your Data

Your data is securely stored on encrypted systems or trusted booking platforms (e.g. [Airbnb, Booking.com, or your custom booking engine]). We implement appropriate technical and organizational measures to prevent unauthorized access, loss, or misuse of your data.

We retain your data only as long as necessary for the purposes mentioned above, or as required by law.


6. Third-Party Sharing

We do not sell or rent your data.

We may share your data with trusted service providers (e.g. booking platforms, payment processors, or local tax authorities) only when necessary and under strict data protection agreements.


7. Your Rights

Under the GDPR and Greek law, you have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time (when applicable)

  • Lodge a complaint with the Hellenic Data Protection Authority (HDPA)

To exercise your rights, contact us at: info@kookooli.gr


8. Cookies

Our website may use cookies to enhance your browsing experience. You will be informed via a cookie banner and may accept, reject, or customize cookie settings.

For more information, see our Cookie Policy.


9. Changes to This Policy

We may update this Privacy Policy occasionally. All changes will be posted on this page with a revised “Effective Date.” We recommend reviewing it periodically.


10. Contact

If you have any questions or concerns regarding your personal data, feel free to contact us:

Email: info@kookooli.gr
Phone: +30 693 6904 370
Address: Kassaveti St. Zagora – Mt. Pelion

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